Privacy Policy Updated
We are committed to safeguarding your privacy, and this privacy policy explains how and why Click and Create Pvt. Ltd. (“We”, “Us”, “C&C”) collects and uses any personal information or data when someone (“You”, “Your”, “User”, “Cardholder/Cardmember”), uses the TapOnn App or website.
Information Provided by You:
When you subscribe to marketing emails or SMS, purchase our products, create an account via our app or Teams platform, visit our website, or communicate with us about our services, we collect the following categories of personal information:
Personal Identifier including name, email address, postal address, and telephone number.
Commercial and Financial Information includes purchases, credit card or debit card numbers, and bank or other financial account numbers.
Other Sensitive Data, Involving precise geolocation.
Professional Information that may include employment-related details.
Deidentified Personal Information:
To the extent we process deidentified personal information, we make no attempt to reidentify such data.
Automatically Collected Information:
We automatically collect internet or other electronic information when you visit our website, including:
- IP address
- Browsing history and interactions with our website
- Geolocation data
This data is gathered through browser cookies and other tracking technologies, enhancing your site experience. You have control over third-party cookies through your browser settings.
- Browser Cookies: Used to improve your site experience, prevent repetitive logins, and remember items in your cart. Third-party cookies serve advertising and analytics purposes.
- Opt-Out Preference Signals: Your browser settings may allow automatic transmission of opt-out signals, such as the Global Privacy Control (GPC) signal, to visited online services. When detected, we place a U.S. Privacy String setting in your browser, respecting your opt-out preference.
Information from Other Sources:
We may collect personal information from third-party sources, including Ad Networks, Data Analytics Providers, Operating Systems, other consumers (referrals), and Social Networks.
Duration of Data Retention
We uphold a policy of not retaining data beyond the necessary duration outlined in this Policy. Upon your purchase of a product, we retain information pertinent to your transaction for order fulfilment. Subsequently, we maintain it for a period that facilitates the handling or addressing of any complaints or concerns associated with your purchase. In the event that your customer interaction ceases, information retained for that purpose will be either removed or anonymized after a span of 7 years.
We generally retain data according to the guidelines below
| Information collected while using our website, such as online identifiers and internet activity, including cookies. | We'll retain operational data to support our business operations for the necessary duration. After this timeframe, we'll either delete or anonymize the data. |
| Data gathered to fulfill and dispatch orders, encompassing details like name, email address, postal address, purchases, and precise geolocation. | Operational data will be retained to support our business operations for the required duration. Post this retention period, we'll delete or anonymize the data. |
| Information obtained during customer support interactions and other inquiries, including name, email address, and telephone number. | The retention of operational data aligns with the needs of our business operations. Subsequent to this retention period, the data will be either deleted or anonymized |
| Data acquired when opting for promotional and marketing communications, involving online identifiers and internet activity. | For as long as necessary to support our business operations, operational data will be retained. After this retention period, the data will be deleted or anonymized. |
| Information collected from product reviews, surveys, or feedback submissions, including name and email address. | Customer data will be retained while the customer remains an active user of our SaaS product and for a specified period after account termination to meet legal and regulatory requirements. Following this retention period, the data will be deleted or anonymized. |
| Data obtained in the context of privacy requests, including name and email address. | The retention of customer data extends throughout the customer's active usage of our SaaS product and for a defined period post-account termination to adhere to legal and regulatory obligations. Post this retention period, the data will be deleted or anonymized. |
| Information gathered only for security purposes, such as credit card or debit card numbers, bank or other financial account numbers, and employment-related information. | Customer data will be retained during the customer's active usage of our SaaS product and for a designated period after account termination to comply with legal and regulatory standards. After this retention period, the data will be deleted or anonymized. |
Purpose of Processing
Personal information is processed for the following purposes :
- Analysing Data
- Fulfilling Customer Orders
- Enhancing our Products & Services
- Processing Payments
- Sending Promotional Communications
- Storing and Managing Data
How we Disclose Information ?
When someone opt-in for marketing emails or SMS, the personal information we may disclose about them includes:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
| Personal Identifiers | Commerce Software Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping Services. | Ad Networks and Payment Processors. |
| Online Identifiers | Commerce Software Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools. | Ad Networks and Data Analytics Providers. |
| Internet Activity | Leveraging Commerce Software Tools, IT Infrastructure Services, and Sales & Marketing Tools. | Ad Networks and Data Analytics Providers. |
| Commercial & financial Information | Commerce Software Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services for Commercial and Financial Information. | Ad Networks and Payment Processors. |
| Other Sensitive data | Utilizing IT Infrastructure Services and Sales & Marketing Tools. | None |
When you've made a purchase of one of our products, we may disclose the following personal information about you:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
| Personal Identifiers | Commerce Software Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping Services | Payment Processors |
| Online Identifiers | Commerce Software Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
| Internet Activity | Commerce Software Tools, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
| Commercial and Financial Information | Commerce Software Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services | Ad Networks and Payment Processors |
| Other Sensitive Data | IT Infrastructure Services and Sales & Marketing Tools | None |
When you've created an account through our app or Teams platform, we may disclose the following personal information about you:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
| Personal Identifiers | Data Analytics Providers, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | None |
| Online Identifiers | Data Analytics Providers, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | Data Analytics Providers |
| Internet Activity | Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | Data Analytics Providers |
| Commercial and Financial Information | Payment Processors | None |
| Other Sensitive Data | IT Infrastructure Services and Sales & Marketing Tools | None |
When you've visited our website, we may disclose the following personal information about you:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
| Personal Identifiers | Commerce Software Tools and Sales & Marketing Tools | Ad Networks |
| Online Identifiers | Commerce Software Tools and Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
| Internet Activity | Commerce Software Tools and Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
| Other Sensitive Data | Commerce Software Tools | None |
When someone engages with and communicate about our services, we may disclose the following personal information about them:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
| Personal Identifiers | Business Operations Tool, Collaboration & Productivity Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping Services | Data Analytics Providers |
| Online Identifiers | Business Operations Tool, Collaboration & Productivity Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping Services | Ad Networks and Data Analytics Providers |
| Internet Activity | Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
| Commercial and Financial Information | Data Analytics Providers and Payment Processors | Ad Networks |
| Other Sensitive Data | Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | None |
| Professional | Sales & Marketing Tools | None |
GDPR Data Protection Rights
We aim to ensure that you are fully informed about your data protection entitlements. Every user is entitled to the following:
- The right to access – You may request copies of your personal data, and a small fee may apply for this service.
- The right to rectification – You have the right to request corrections for any information you believe to be inaccurate or incomplete.
- The right to erasure – You can request the deletion of your personal data under specific conditions.
- The right to restrict processing – You may ask for limitations on the processing of your personal data under certain circumstances.
- The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability – You can request the transfer of the data we have collected to another organization or directly to you under specific conditions.
We commit to responding within one month upon receiving your request. If you wish to exercise any of these rights, please do not hesitate to contact us at support@taponn.digital